Privacy Policy
Your privacy matters. We are committed to protecting
your personal information.
Privacy Policy
Your privacy, dignity and trust are important to us. We are committed to protecting your personal information.
Our Commitment
to Your Privacy
We respect the privacy and confidentiality of every individual who visits our website and seeks mental healthcare information or services.
Who We Are
What this policy covers and how it applies to our website and services.
Information
We Collect
Personal and technical information that you choose to provide.
Sensitive
Information
Special care for mental health data and other sensitive details.
How We Collect
Through forms, emails, calls and website tools where applicable.
Why We Use
To provide, manage and improve our services and communication.
Data
Minimisation
Only information necessary for relevant purposes is collected.
Appointment
Requests
Information used to coordinate and confirm appointment requests.
Online
Consultation
Online consultations may involve third-party platforms.
Children &
Adolescents
Additional care, privacy and consent requirements may apply.
Confidentiality
Personal information is handled confidentially and is not sold.
Service Providers
Authorised third-party providers may support our services.
International
Access
Some information may be processed in other countries.
Cookies &
Analytics
Cookies and analytics may support functionality and performance.
Information
Security
Reasonable technical and organisational safeguards are used.
Data Retention
Information is kept only for as long as necessary.
Your Rights
You may have rights to access, correct or request deletion of data.
Consent
Where consent is required, it should be informed and voluntary.
Marketing
Communications
Communications are sent where permitted, with opt-out options.
Comments &
Testimonials
Personal or confidential information should not be shared publicly.
Limitations &
Emergencies
This website is not intended for urgent or emergency care.
Policy Updates
& Contact
This policy may be updated. Contact the clinic for privacy-related requests.
Your privacy matters. Your trust is our responsibility.